Shipping policy
Shipping Policy
All Lucid Vision Studios products are made to order. Once your order is placed, it is sent to production before being shipped directly to you.
Please allow time for both production and delivery. Production times and shipping times may vary depending on the product, destination, order volume and shipping provider.
Shipping costs and available delivery options are calculated and displayed at checkout before payment.
Once your order has shipped, tracking information will be provided where available.
Please ensure your delivery address is correct before completing your order. Lucid Vision Studios cannot be responsible for delays or failed deliveries caused by incorrect or incomplete address information supplied at checkout.
International orders may be subject to customs duties, taxes or import fees imposed by the destination country. These charges, where applicable, are the responsibility of the customer.
If your order appears to be lost, significantly delayed, or arrives damaged, please contact us at hello@lucidvisionstudios.com and we will assist you.